Audit Trail

Summary

There is a comprehensive audit trail, which allows you to track operations and changes within the system. The user can now never say “it wasn’t me” as there will be a record kept of all important changes made to the data within the system. The audit trail cannot be tampered with so your record of events is secure. Features: Date, name (username), action and event type of every single action by every user. Each action is colour coded to easily identify certain actions. Audits can be filtered by: Company Name, User, Event type and date range.

Features

Record and view every user action in the system
Colour coded events for ease of viewing
Filter by Company name
Filter by user
Filter by Event type
Display date range

Screen shots

Audit

Audit:: Every user action is recorded in the Audit Module. Select by action and date filter.

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Audit Trail Overview

From the main menu, one more selection remains. This is the system audit area.

This is probably one of the most important areas of the system as it records the majority of the actions performed by every system user. Again, comprehensive filtering and searching is available to look for events as required.

To test this yourself, navigate to the customer module and change your telephone number or just one part of the telephone number and return to the audit screen to see what it says.

The audit feature allows you to track any changes and the person who made the change whether by accident or not.

The creation and deletion of most records and the editing of most values within the system are recorded here.