Call Handling

View Calls to be made
Make a Call and log detail
Schedule a future call
Auto Create calls for found set
Set Call Reminders/Alarms
Specify Call Codes for reporting
Call allocation Staff Members

Summary

The Call Handling Module is a list of all outbound calls to be made by staff members.

Calls can be created on bulk. For example, search for prospects/customers within a region and automatically create a call for each prospect/customer. The delay between each call can also be specified, for example every 5 minutes between your custom working hours (9AM - 5PM).

Should you have a compatible telephony system, users can dial directly out from BusinessMan to the customer/supplier. Staff can also dial external via Skype at the click of a button which is integrated within BusinessMan.

Features

View Call to be made
Make Call
Filter by Date
Filter by overdue/completed calls

Related Modules

Also see:

Communications

Screen shots

Call Handling

Call handling covers calls due, calls overdue and a full call history for both customers and prospects.

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