The Prospects Module contains all of you sales leads. BusinessMan has a comprehensive prospecting module where all your prospective customers are managed. Full details of the potential customer, whether it is an individual or a company are located here. They can be sorted and classified by many criteria and FileMakers' search facilities make locating your prospect a breeze.
Set Call Back Reminders for leads
Set Next Stage Action
Rate Each Prospect
Assign Account Manager
Create Quotations
Store Communications (Email/Letters)
Create Marketing Campaigns
Specify Prospect Source
Reports on all notes linked to a Prospect.
Vcard
Summary
You can send emails and letters to your prospect and they can even be included in a template or marketing campaign.
Quotes can be created from here and should the prospect accept the quote, the record can be added directly to the customer module at the push of a button. When the prospect is added to the customer, the communications and the quote are also taken along with them.
Notes can be made against the prospect so all staff can easily be brought up to date with the communications and events regarding this record.
In addition, there is a "Next Call" feature, the same as that in the Customer module, which allows you to create call reminders for the future. The call can be allocated to anyone in the sales team or you can set a reminder for yourself. At the chosen interval, before the call is due, a "popup" will remind you that you need to make the call.
If you have a compatible phone system, you can press a button and the call will be amended through you internal exchange (Windows Only). It is also possible to make Skype calls and send SMS messages (SMS gateway required) from here.
The location of the prospect can also be shown based on the postal / zip code, with Google Maps integration.
If the prospect has a web site, it is also possible to view it from here.
Quotations can be created against prospects. Should the prospect convert into a customer after purchasing a product or service, simply click 'Add to Customers'. All prospect data, including quotations and communications are then transferred to the new customer record.
You can create a Vcard from prospects to save or email.
Video's
Click on any of the video images to begin playing in a new window.
Prospects
The Prospects video covers how to enter and find Prospects in the system.
Prospects allows users to add prospective new customers. In this view you can add notes, outstanding calls and this view shows the next stage of interaction with the prospective customer.
Moving back to the main menu we can now select the prospects module.
The prospects module has a similar layout to the customer. Navigation principles are the same and the main customer information is in the same area of the screen as in customers.
It is also possible to set call reminders for the prospect and instigate communications and create quotes. Comprehensive search facilities are also available to assist in the process of working with your prospects. Prospects can be rated from 1 to 10 depending on how hot or cold the prospect is then they can also be sorted in the list on the left by this rating.
If you create a quote to the prospect from here and the prospect accepts that quote, at the press of a button you can now add that prospect to your customer module taking with it your quote and communications once the prospect is a customer you may then create an order from the quote.
It is also possible to import prospects from mailing lists or other data sources.
Computech IT Services Ltd are certified FileMaker Pro Software Developers and are a member of the FileMaker Business Alliance. BusinessMan is a complete Business Management solution incorporating CRM Software, FileMaker Scheduling and booking software, FileMaker timesheet and Job management software, FileMaker Templates and Order processing software for your business. BusinessMan is your only complete Business Software for Mac and Windows.
